Hello,
I think that the Client Area should gets some love soon too.
Few of my suggestions; Fewer links
Better categorized
TinyMCE on ticket-editor
Display various information on the frontpage (Name, products, tickets sent, ticket awaiting reply, statistics, etc.)
Bug: The success image when you login has a Success-text displayed. Maybe apply text-indent: -9999px
Remove the transition to new website. Isn't it moved already?
Birger :)