John Gooding

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About John Gooding

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  1. We get complaints periodically that posts in a topic are in the wrong order. Half our members want them in chronological order and the other half in reverse-chron. Changing this is an admin function affecting everyone and is not a user preference. People keep harking back to the days when we were on Simple Machines and it was a user preference. Any likelihood that Invision Power will introduce a user preference?
  2. I have the same problem. This App used to work fine. No longer works even after upgrading to the latest version. There appear to be no administrator settings and it simply says "The member will be moved back to the original group once they make a post or visit the board". This issue was originally flagged up on this topic in January 2013. Will there be a fix?
  3. This excellent feature has been working just fine for us since purchase 14 months ago. We recently had to move the website which contained the IPS software and newsletter to new hosting arrangements, doing this via the backup utility in cpanel. Everything started to work normally again except the newsletter does not fire out. Post/new topic alert emails go out but there is no evidence that the newsletter attempts to initiate at all when the scheduled time is reached. We've spent a couple of days trying to figure out what's wrong but we're stumped. Any suggestions?
  4. Our forum members get upset when one of our moderators merges a new topic with an existing topic: When this happens: [*]Someone starts a new topic on a subject with a existing topic already created!!! Grrrrrrr....... :angry: [*]A "new topic alert", which includes a new topic URL, gets fired out to all those members who "follow" that forum. [*]The moderator (correctly) merges the new topic to the already existing topic (because the "new-topic-creating" member couldn't be bothered to see if there was already a relevant topic they could post on) [*]Forum members follow the link in the email alert, which of course goes to a dead end... [*]Irritated forum members send me rude emails!!! :cry:
  5. This is still a problem, I know I'm writing 18 months since the last post in this topic... But there still doesn't seem to be a solution. Our forum members are getting upset with our moderators every time they merge topics. We have a newsletter plugin, which fires out URLs of the popular/recent topics, which get broken when the moderators do some simple housekeeping.