stuartirene

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  1. I mean I used your Featured Content plugin in my previous IPB version (IP Board 3) through the use of RSS. However, I've upgraded to IPS 4 now. I would like to continue using Featured Content, is there anyway I can still use it since RSS for blog is no longer available in IPS4?
  2. Hi Tom, Would like to confirm with you on your theme upgrade process. Once I've uploaded the latest version, a screen at ACP will show the comparison between the existing version on the left and the latest version on the right. Without clicking any of the "Use this version" button under each version, I have clicked "save & finish", would there be any issues? Many thanks.
  3. Actually, I used featured content in IPB 3 via RSS for my blog community but now in IPS 4, RSS for blog is no longer available. Do you know if there is anyway that I could use your featured content to publish my latest blog entries in my community? Thanks.
  4. Hello, Does your "auto get contents from all IPS addons" include BLOG? Since RSS Feed of whole blog community is not available in IPS 4. Many thanks.
  5. Hi there, it's been exactly 2 weeks after 4 issues are being raised. 3 out of 4 issues are resolved and now remaining the critical issue that is affecting my community. This issue is also the main issue that lead me to consider whether to carry on using IPB. The core activity of my forum is importing blog entries via RSS. As a person who doesnt have an IT knowledge and also as a customer, whenever I see new blog entries in our guest blogger site, I would expect them to reflect or display at the respective blogs in our community. This is not the case now as new entries are not displaying in our community for more than 2 days. I was told that it need activity to run the task. As I also mentioned to your support team that we are 102% sure that we have activities in our community given that we have been paying $30 monthly fee and also all bog entries are shared on our facebook page with about 147k fans everyday and I have also tracked that each entry we shared in facebook lead to about 100+ guests visiting the site (we share 2 entries on facebook per day), so there must be some guest visiting and reading our community. This activity may not be obvious to your support team because of different time zone (we based in Hong Kong), our active moment is during daytime in Hong Kong. To verify if the function of pulling and displaying latest entries in our community, I really hope your support team could do a full circle of testing to see if every steps are working as expected. Really need your help for the last time, I guess. Many thanks & regards
  6. Hi Charles, Thanks for the reply. The solution may not be obvious but if your team could spend less than 5 mins browsing through my site, the issues are pretty obvious. Will see if these issues could be resolved soon. This coming Thursday will be the second week after IPS 4 installation. Thanks.
  7. Hi there, All issues remained unsolved since 4th Dec. I do get replies from support team but it's just not going anywhere. Have a glance at the replies, I could only feel the team is beating around the bush for the sake of passing "Awaiting Customer Action" to the customer. I have been with IPB since 2010 and all these while, I am very impress of the support I got from you but this isn't the case after my IPS4 installation last 2 weeks. I don't know what is really happening in your team and I can't foresee my issues could be resolved soon. My site is kinda hopeless now, blog community isn't pickng up blog entries via RSS which is the CORE of my community, member profile pictures are missing...etc. Further, I keep getting complaints from our guest bloggers. Would really hope someone from the support team could seriously drill down to the root cause and resolve all the issues once and for all. Please help!
  8. Hi Marc, thanks for your reply. My ticket is 935079. Please have a look. Seriously need your help. Thanks again
  9. Hi there, After the IPS 4 installation last week, blog entries import via RSS have stop working, which is the main activity and critical part of our community. After installation, existing blog entries showed duplicated entries. And forum members registered via Facebook are not showing profile pic. Really hope your support team could seriously look into my issues. Many thanks.
  10. Hi Tom, Thanks. Love your theme as they're very much hassle free and great support, don't really bother to shop around. Can I check with you? Apart from HAZE, Simplify and AGILE, any other existing theme will be releasing for IPS4? May I also know your pipeline for your mentioned new style? Just for our planning Many thanks.
  11. Hi Tom, Wondering if IPS4 version of The Pulse will be out soon? Thanks.
  12. Hi Tom, wondering if you'll be releasing IPB4 theme for PULSE? Thanks

  13. Hi Tom, have sent you my URL via PM. Thanks.
  14. Hi there, Does anyone know why there is a gap between the footer and bottom of the page? How do I get rid of it? Many thanks.
  15. Hi Thanks for your reply. As I don't want to mess up the boardindex template, I would wish to do it at the "Ad Code Integration", would it be possible? If yes, what is the extra code that i need to include with "{parse expression="$this->registry->fshow->_start(1)"}" so that it could show up? Thanks.