I had this week off on holiday, I thought it'd be a great time to get a grip and update my three licences to v4.
Hmm, It took over a day to generate an invoice because of my jumbled mix of legacy licences, ok fair enough.
So when I got the invoice I paid it straight away. Now, it's taken two days and counting and I've still not got my packages reactivated.
Maybe tomorrow, maybe never, who knows? I've had no contact on the ticket, so I haven't a clue? I sent a staff member a PM on here, he's looking for my ticket apparently.
I've wasted most of my holiday hanging around waiting on you and I've got nothing done.
You're really not "helping my business thrive".