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Marafa

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  1. Marafa
    Hi, This was the server team's reply : Dear Client, we have disabled the cache for the required domain but today I noticed again lack of counter updates, but will wait for a while as you said earlier it is a scheduled task. can I increase the frequency of running this task?
  2.    Marafa reacted to a post in a topic: Counters not working
  3. Marafa
    the answer was that they just cleared the server cash now every thing seems fine, thanks should i ask them to do that periodically? i do clear cash from ACP after each upgrade or batch
  4.    Marafa reacted to a post in a topic: Counters not working
  5.    Marc Stridgen reacted to a post in a topic: Counters not working
  6. Marafa
    Still waiting for the server support team's reply, The ticket status is still a work in progress, but now suddenly counters are working, not sure what happened will add the update once done
  7. Marafa
    Hi, I do empty the cash from ACP after each upgrade, and I run most upgrades/patches once issued here is a topic as an example that has replies and 0 reads https://www.officena.net/ib/topic/123279-مشكلة-فى-لوب-تجميع-نصوص-وعرضها-فى-تقرير/ you can see the same case for many other topics in the main forum page https://www.officena.net/ib/forum/89-قسم-الأكسيس-access/ Will also check with server support regarding server cash
  8. Marafa
    For example, a topic that was added by someone else and i opened myself many times, still shows 0 views
  9. Marafa
    No i use fie system
  10. Marafa
    i did run the task, but still not updated yes , and i did clear the cash few minutes back , but still no update
  11.    Marafa reacted to a post in a topic: Counters not working
  12. Marafa started following PII Patch We have released a patch with important updates , Counters not working , Guidelines for Search in the form and 1 other
  13. Marafa
    Hi Most counters are working for example number of topic reads is not increasing after a new read Total number of members not updated after new registration
  14. Marafa
    Hi Are there any guidelines for the best use of the search in the forum for example how to use wildcards or except or and/or if that is possible
  15. Marafa
    Hi I did not do anything, as I do not know what needs to be done and how
  16. Marafa
    Hi, I received this notice from google analytics To enable data collection, you need to add your new Google Analytics tag (gtag.js) to the header of every page of your site Where to add this tag ?
  17.    David N. reacted to a post in a topic: PII Patch We have released a patch with important updates
  18. Marafa
    I got it, thanks i believe the message should be updated as it is confusing
  19.    Marafa reacted to a post in a topic: PII Patch We have released a patch with important updates
  20. Marafa
    For some reason i don't have this please see the attached pic i recently made an upgrade, but if it covers this batch, i shouldn't see the alert
  21.    Marafa reacted to a post in a topic: PII Patch We have released a patch with important updates
  22. Marafa
    I see this alert in ACP, but there is no box to apply the batch in that location AdminCP > System > Get Support Known Issues Important Cookie Consent / PII Patch We have released a patch with important updates for your community. Please go to AdminCP > System > Support to apply the patch from the top left box.
  23. Marafa
    Hi, is restoring the posts of a specific member only from backup possible ? I would recommend to allow the admin to undo such mass deletion for a grace period. The feature is useful for real spammers, but sometimes mistakes happens
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