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Large Scale Planes

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  1. Is there a way to do that without rebuilding the entire thing? Kev
  2. Thanks. This made me realise that all I had to do was update the user data for the relevant posts in the database, and all is right with the world. Kev
  3. As the title says, I'm wondering if it's possible to assign "guest" posts to a community member. I sometimes need to do this when a member leaves, their content gets converted to "guest" status, and then they decide to return some time later with a new account. I've also just come across a rather bizarre situation where a long-time member created a thread, and then several of his posts in that thread were attributed to "guest". We don't allow guests to post, so I have no idea how this happened, but I'd like to assign those posts to the actual member who made them if possible. Is it possible? Kev
  4. I cleared the system caches, and the problem appears to have gone away. Hopefully this remains the case! Kev
  5. I've just discovered that we're having this issue too, but only on the mobile version of the site. We're using the standard theme, and no plugins or modifications that I'm aware of. Kev
  6. It seems that restarting the MySQL server fixed the SQL error and allowed the 'support' page to load, which is good. Clearing the caches hasn't resolved the issue with member avatars not loading, however, but that's for a different post. Kev
  7. Is there any way to clear the caches without using the tool in ACP? The reason I ask is that, at the moment, every time I try to load the 'support' page in ACP, I get a MySQL server has gone away error. It's the only page that produces this error, but I'm having other issues that would definitely benefit from clearing the caches (user icons not loading, for example). Kev
  8. We have a member who insists on uploading politically charged and provocative profile photos, and I'd love to be able to forbid only this member from uploading them, but there doesn't appear to be a way to do so. I realise that I can create a new group with that permission disabled, and place the member in that group, but that seems like overkill for such a small problem. I also realise I could simply ban the member for being uncooperative and breaching community guidelines, but I don't think that's warranted just yet. So, I'm just wanting to either confirm that it can't be done, or be shown how if it can. Kev
  9. So, I've solved the issue with the missing 'reactions' icons by recreating the missing directory, and re-uploading a found set of the applicable icons. Check. I also decided that the only practical way to solve the missing avatars issue was to have affected members re-upload their own, which is not the worst thing in the world. However, in the case of at least one member, he's not able to do so, as the spot on his profile where he would normally do so is just a plain white disc now, with no image icon button to initiate the action: Any ideas about how to fix this? My guess is that it will apply to other members, too; they just haven't discovered it yet. Kevin
  10. Thanks, Nathan. I've been able to download the icons for 'like', 'thanks', and 'aha' right from here. Unfortunately, 'sad' and 'confused' aren't used here, so I'll have to locate them elsewhere on the web. Kev
  11. I know it makes no sense, and I do understand and appreciate that you're trying to help. I'm just incredibly frustrated by this issue right now, which is ironic, given how small it is, and how successful this rather major move has otherwise been. Given that no one else on the forums is actually seeing the issue with the reactions icons, I'm going to take an educated guess and say that they've been MIA for some time, and all we/they are seeing is some rather aggressive browser caching in action. I'm guessing that new members wouldn't even notice that they're missing. Simply re-uploading the reaction icons would indeed fix the problem, but they're not included in the downloadable release of the software; I just downloaded the full version of 4.6.1, and they're not there. I suppose I could swipe them from another Invision board, which isn't such a bad idea, actually. None of that helps with the avatars, however, but members can upload news ones I guess. Oddly, it appears at first glance to only affect a small handful so far. There's at least as many working ones that were never uploaded into the /profile subdirectory, so I'm assuming we're the victims of a mishmash of storage schemas going back over our 13+ years of using the product. Anyway, I've logged a support ticket, just so the guys can rule out any technical issues. Thanks again for your attempts to help, and my apologies for being grumpy. Kev
  12. Seriously? We're just going around in circles now. I'll screenshot the directory/file structure on the old server if you'd like, just to prove that those files don't exist. How could I have missed any files, when I copied the entire contents of public_html in a single session? Just one drag/drop FTP operation, copying over 224000 files, with only 25 failed transactions. And these were files with non-ASCII characters in their names, and legacy at that (not even forum-related). Are you guys even reading my posts? Kev
  13. Upon unzipping an earlier v4.4.4 download I already had on my hard drive, I find that the /uploads folder contains only an index.html file, and logs folder. Kev
  14. I don't see an option for enabling a custom URL. I only have this: Ah, I missed the bit about choosing 'edit'. Here's the result: Kev
  15. It's not empty - it doesn't exist! Not on the old or new servers. The only interface graphics folder that exists in uploads/ is emoticons. There's some CSS and JavaScript folders, and a bunch of monthly_xxx ones, and the rest are just image files. Most of the existing user profile photos that still work seem to be stored in the monthly folders. I'll try re-uploading the reaction images and see if that fixes the problem. Yep, done all this. All options simply point to /uploads/ - no subdirectories. There are in fact no /reactions or /profile subdirectories to point them to on either server. And yet, that's where some of them were stored and working from on the old server, which is a complete mystery to me! Kev
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