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GiulioPua

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  1. This is not working. If by disable application you mean this, it's also not working... But some time ago somebody from the support team did this (clearing template cache) and it worked! I just can't understand how...
  2. Where should I switch it? Here? Is there another way to clean cache?
  3. It's again a "template disk caching" problem. Now I disabled that feature and everything works. How can I clear the disc cache to rebuild it? And why it may occur while I have 60 gb of free space on my disc?
  4. Hi there! By opening any topic I have this issue: Error: Class "IPS\Theme\Cache\class_forums_front_topics" not found (0) #0 /home/italians/public_html/forum/system/Theme/Theme.php(951): eval() #1 /home/italians/public_html/forum/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_forums_fr...', 'IPS\\Theme\\Cache') #2 /home/italians/public_html/forum/system/Theme/Theme.php(802): IPS\Theme\Cache\_Template->exists() #3 /home/italians/public_html/forum/applications/forums/modules/front/forums/topic.php(573): IPS\_Theme->getTemplate('topics') #4 [internal function]: IPS\forums\modules\front\forums\_topic->manage() #5 /home/italians/public_html/forum/init.php(927) : eval()'d code(20): call_user_func_array('parent::manage', Array) #6 /home/italians/public_html/forum/system/Dispatcher/Controller.php(118): IPS\forums\modules\front\forums\hook563->manage() #7 /home/italians/public_html/forum/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #8 /home/italians/public_html/forum/applications/forums/modules/front/forums/topic.php(39): IPS\Content\_Controller->execute() #9 /home/italians/public_html/forum/system/Dispatcher/Dispatcher.php(153): IPS\forums\modules\front\forums\_topic->execute() #10 /home/italians/public_html/forum/index.php(13): IPS\_Dispatcher->run() #11 {main} Already cleared cache from support area, but didn't work. Nothing was installed or disinstalled before this error happened
  5. Just to let you know that available payment method setting is NOT working as intended, because in the setting description is written: "Customers will only be able to pay for this product and renewals with the payment methods selected"
  6. Hi there! It's strange for me to write it here, because it's not about a new feature, but about a bug... Inside product settings->store settings I can choose available payment methods. And you wrote as description of this setting: "Customers will only be able to pay for this product and renewals with the payment methods selected" But when I'm choosing only a manual payment method for a product, on renewal date those who has a card on file (stripe) are billed through stripe! So, stripe should not be available for this product, because my choice is ONLY manual payment, and users are not giving their permission to be billed through stripe for this product, BUT they will if they bough some other products through stripe and saved their card on file. https://invisioncommunity.com/forums/topic/466786-product-renewal-trough-stripe-instead-of-manual/ In this topic it was said to me that it is an intentional behaviour, but it's clearly NOT, because, again, you wrote it in the setting description: "Customers will only be able to pay for this product and renewals with the payment methods selected" So can you please make it work as intended in setting description? (by honouring available payment method setting for products, like for example it's honoured available in countries setting for payment methods)
  7. Yes, they could, but why you give the option to choose available payment methods for PRODUCT if then this option is not honoured? I'm choosing to not give access to stripe payments for this product, so why then it can access cards on file?
  8. It's not possible, because when stripe method is not selected as a possible payment method for the product, users are not able to see it when they buy the product through manual payment. So they are NOT giving their permission to use their cc. Also, when both methods are enabled, user can't purchase without giving a cc number. But when stripe is disabled for the product, user can buy without giving cc number for renewals (manual only). So the option of selected available payment methods is just NOT HONOURED. For example: why the setting of "Available to (countries)" in payment settings is honoured and available payment method is not honoured?
  9. But why? This product should have no access to stripe payment method
  10. No, this product was made to be used only with manual payment. For example: Transaction #8105 is a refused transaction with stripe (shouldn't exist) Or: Transaction #8083 (made and refunded) All these failed transactions were tried to be paid through stripe, while the product shouldn't be able to access that payment method
  11. Hi there! I have a product with a manual payment (the only valid payment for this product), but on renewal it tries to bill automatically through stripe instead of just creating a bill with manual payment. This is from product->store settings "codice predator" is a manual payment while the second one is stripe (but it is disabled for this product). What can I do to avoid automatic billing through stripe (even when it's disabled for the given product)?
  12. eventually, next time how can I do that? to remove cache templates
  13. no, it's not about disk quota. hosting provider had some connections problems, maybe because of that?
  14. Thank you, @Stuart Silvester! And now how can I switch that feature on again? Because when I do it, I receive again 500 error
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