New: Moderation Improvements


Charles

We have added a selection of improvements to moderator workflow and some new features to generally make moderation easier.

We have already talked about a few new moderation improvements:

Now let's go over a few more new features that are designed to help moderation.

Multi Page Actions

When you split a topic or delete replies to some content that has multiple pages you would always be redirected back to the first page and first post. This could get a bit annoying if you were previously very deep into a conversation. We now try to remember where you were and keep your place after those items are removed.

Hide Unapproved Content

Previously you had only two options when viewing content that was pending moderator approval: delete and approve. You can now choose to hide an item rather than approving it so you can remove it from the approval queue without deleting.

Moderator Actions on Reports

Reported Content - Welcome! tests - IPS Community Suite 2016-11-17 agl77.png

Report Status

When a moderator changes a report status it now logs that action so other moderators can view when and who changed a status.

Display Name History

New Name - IPS Community Suite 2016-11-17 k6ozk.png

Display Name History

You can now see a display name history on the front end for a user. This can also be enabled for the public to see per-group if you want everyone to see the display name changes of a member.

Animated Profile Photos

You can now disable animated profile photos so your users cannot apply them to their profile. This will not go back and remove existing photos but will stop new additions.

IP Tools

::1 - IPS Community Suite 2016-11-17 2vsuh.png

IP Use Overview

The IP tools have had an update to make finding IPs with their related members and posts easier. This works with both IPv4 and IPv6.

IP Address Tools - IPS Community Suite 2016-11-17 z4mmq.png

IP Search

You can also search for all uses of an IP by member or wildcard search an IP to find all uses of an IP range.

 

These changes to moderator tools will help you better moderate your community and allow you to focus on member interaction rather than member management. In addition to the items linked at the top of this entry we have already talked about, these small changes come together to make moderation even easier in IPS Community Suite.

 

This change will be in version 4.1.17 which is scheduled to be released in early December 2016.

Edited by Charles




User Feedback


Could the IP-address search also find error messages associcated with the IP address please? 

Otherwise, good changes, but I'm still of the opinion that you need to work on the report center. 

This piece of feedback for example is still relevant: 

 

«The report center shows all reports by default, even completed ones. Which is different from 3.X. Moderators want to only have the non-completed reports listed when they go to the report center. We can easily receive 30+ reports a day.»

And let me say that on normal days it receives more than 50 reports, actually. :) (And that's not the same post reported twice, but all different posts)

At the moment I've had to hack in (it's not hookable part of code without copying whole code sections) so it only displays active (under review and new reports) reports in the list, because it's absolutely unworkable for them otherwise when active reports are mingled with finished ones. 

Edited by TSP

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4 minutes ago, GlenP said:

Moderator Actions on Reports

Is there any chance of us getting back notifications when a Mod/Admin makes a comment on a report?

 

 

That would also be great. Also having an option to let the reporter know how the report was resolved.

Edward Shephard and InsideEdge like this

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On 18/11/2016 at 3:18 PM, Tom_K said:

That would also be great. Also having an option to let the reporter know how the report was resolved.

Would be nice to notify users when content has been moved or split or merged also.

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We just install this board and coming from UBBThreads.

When someone put a message on the board we don't want to see, moderator move it in a hidden board.

And we move the message, we have option to write a message to the member to explain why.

I didn't see that on IPS and the moderation options are not clear to me.

For now we have to contact by message each member when we 'delete' their messages. A waste of time.

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