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Community Management

Why community forums stand the test of time

Since the dawn of the Internet, forums have remained a dominant force on the worldwide web.  Invision Community not only survived the social media boom, we thrived. Our community forum platform is an industry leader and continues to serve thousands of businesses year-round.  If community forums are tried and true, then why is the average Internet user bombarded with pleas to follow a bra…

Jordan Miller

Jordan Miller

Invision Community

New feature! A friendly reminder before posting

There’s a fine line between freedom of speech and censorship.  Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines.  Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. …

Jordan Miller

Jordan Miller

Community Management

How to inspire your community's members to engage

So you’re a small/medium sized business who purchased one of our plans and launched a new community. The topics, replies and views will start to rack up any time now, right? Riiight?! Perhaps you’re a major brand wanting to give your customers a place to connect, ask questions and get more information, but aren't sure how to inspire them to join. Maybe you haven’t even pulled the trigger…

Jordan Miller

Jordan Miller

Invision Community

Twenty years of Invision Community

Twenty years ago today, Invision Community was founded and within months the first version of Invision Community was released. Little did we know, this would be the start of a remarkable journey spanning several decades. Our first version appeared shortly after we founded the company. It might be hard to imagine a time before social media and YouTube, but when we started out, the web looked v…

Matt

Matt

Invision Community

Enhance your community with integrations

The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button.  One of the greatest benefits of integrating with Invision Community is instant expanded functionality.  This is often done through an API (application programming interface), which allows our platform to seamlessly communicate wit…

Jordan Miller

Jordan Miller

Invision Community

The importance of branded communities

Branded communities mobilize your impassioned fans and customers.  If you’re even a little familiar with community building, you’ve probably seen marketing jargon about why owning your own community (and not exclusively relying on social media) is absolutely imperative for growth.  Relying on social media is a gamble.  At any given time the social media giants can take away your …

Jordan Miller

Jordan Miller

Invision Community

The numbers don’t lie: Invision Community in 2021

2021 was a big year for Invision Community. 🎉  We launched no-code automation with our Zapier integration, added web push notifications, offline support, stock replies and new reporting metrics. We also improved spam management, SEO crawl efficiency, Clubs, Activity Streams and introduced a native gamification system named Achievements. Not to mention the team grew! 👋  @Matt Finger …

Jordan Miller

Jordan Miller

Community Management

Improve your client relationships by offering a public support community

Front-facing support creates visible opportunities for clients to find answers to both frequently asked and uncommon questions.  Earlier this year, Invision Community lifted the veil off support, shifting from a private, 1-on-1, email-driven medium to open topics in our community support forum.  We found ourselves answering the same questions because we hadn’t fully leaned into community…

Jordan Miller

Jordan Miller

Invision Community

5 ways to show your community members you are thankful for them

Gratitude is an essential part of building community. One of the most powerful emotions is gratitude. It helps foster meaningful connections, expands awareness and, well, it just feels good! Invision Community features powerful tools to help you maintain relationships with your clients, customers or members. Approaching them with gratitude in mind will inspire your community to blossom…

Jordan Miller

Jordan Miller

Community Management

What successful communities do

The holy trinity of successful communities intertwines cause, experiences and value together. Create these and your community will no doubt hold a special place in peoples’ hearts.  Before we unpack this special trifecta, let’s define what success means through the lens of community building.  While success is subjective, there are a few things we can all agree on:  Communities…

Jordan Miller

Jordan Miller

Community Management

Your members don't want you to grow (and what to do about it)

Every time I checked in with a newly launched running community, it seemed like there were more and more new people posting. As a result, I found it harder to find my friends' latest run write-ups and even harder to reply directly to them. Speaking with other early adopters, they felt the same way, and we all eventually drifted out of the community's orbit.  It's natural to want your com…

Matt

Matt

Invision Community

Achievements just became even more powerful

Earlier this year, Invision Community launched a native gamification system called Achievements. We added significant improvements to Achievements in our new release, 4.6.8, out now!  🎉  Achievements allows community leaders to reward members with points, badges and ranks for their outstanding contributions. We listened to your feedback and implemented some very exciting changes. In th…

Jordan Miller

Jordan Miller

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