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IP.Board 3.4 Dev Update: "Best Answer" Feature


Matt

We're always amazed at how diverse our customer base is and how many different uses customers find for their IP.Board. Many customers, ourselves included often have a forum that invites questions such as pre-sales or support forums. These forums often generate a lot of topics with many replies and it can often be confusing for other readers to know which reply definitively answered the original question.

The Best Answer Feature
IP.Board comes with a brand new 'best answer' feature. This enables the topic starter (when allowed), moderators (where allowed) and super moderators/admins to mark a post as the best answer.



This screen shot shows a typical question topic and the best answer has been flagged. You'll also notice that at the top, a small excerpt of the post is shown with a button to go and read the full post. This is useful for when the best answer may be on a different page to the one you're viewing.



Looking at the forum view, you'll see that the answered topic has a badge that when clicked takes you to the flagged post.



You can also quickly filter the forum list to remove answered or unanswered topics. This will be handy for forums that have staff answering questions!



As you'd expect, this can be enabled on a per-forum basis and you can choose whether the topic starter can flag a topic or not on a per-forum basis. There is also a moderator toggle to empower moderators to flag a topic as the best answer. This enables you to retain as much control over this feature as you need.

We hope you enjoy this feature new to IP.Board 3.4. We know that it's been requested many times and we're very pleased at being able to include it!



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was thinking about the same thing recently, nice!
a credit system (or even nexus in store purchase points) to add on top of this would be nice, for example:
when someone's answer is selected as best answer, he will be granted x amount of points that he can use to spend on vip membership etc
i think this will encourage members to answer other ppl's question
(note: if you gonna adopt a system like this, plz also add limit on how many thread they can open in a certain board in x amount period of time, just to prevent over-flood)

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Brilliant. Have been pondering on this very thing lately, wondering how to best implement a system like this. Saves me going to a developer and getting it coded now! 3.4 is becoming a brilliant upgrade, lots of new, USEFUL features :)

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I can see this being handy. Specially for some of the sites I go to.

I do not think my site needs it but still see it handy.

Keep up the good work.

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As a user of QA sites like stackoverflow I appreciate their existence, but I think in some genres (like anything computer related) they threaten forums immensely. Do you guys have a strategy beyond this feature that addresses the above, where people can get similar QA functionality (specific answers) but in a forum type of way (discussion) so it's the best of both worlds? This seems like a great start. Nice work!

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Where the buttons are now, is that the 'final' place for them or is it likely to change before the release? Might just be me, but for the quote/multiquote buttons to be staggered to the left based on which button shows up (or if any show up at all) makes it appear inconsistent. So basically, I'm thinking it'd be better if it were to the left of the quote buttons. Not hating where it's at, just feel it's a bit on the inconsistent side.

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[quote name='Wolfie' timestamp='1347993265']
Where the buttons are now, is that the 'final' place for them or is it likely to change before the release? Might just be me, but for the quote/multiquote buttons to be staggered to the left based on which button shows up (or if any show up at all) makes it appear inconsistent. So basically, I'm thinking it'd be better if it were to the left of the quote buttons. Not hating where it's at, just feel it's a bit on the inconsistent side.

Personally I would move the button top-right in the post area (on the same line of the date/best answer badge).

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[quote name='teraßyte' timestamp='1347994131']Personally I would move the button top-right in the post area (on the same line of the date/best answer badge).

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This feature should have an option that select automatic the best answer at post with more Reputations points. Please consider it. Thanks for the feature!

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[quote name='caesarsiet' timestamp='1347995635']This feature should have an option that select automatic the best answer at post with more Reputations points. Please consider it. Thanks for the feature!

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[quote name='caesarsiet' timestamp='1347995635']
This feature should have an option that select automatic the best answer at post with more Reputations points. Please consider it. Thanks for the feature!


exactly, but as an additional feature and that's how we made in our plugin. If user didn't choose any best answer, then the post with more likes would be considered as the "popular" one.

Great work IPS Team !!

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[quote name='Wolfie' timestamp='1347996484']
The problem with that is that there could be a post that receives a lot of Likes but doesn't really answer the question. Not only that but what if the time period is set to too short or too long, and as a result one post is automatically marked as 'best answer' when it's not? It's one of the bad things about Yahoo! Answers, because a lot of the 'best answers' that were chosen by voters really only got a few votes and those were most likely from friends of the person who ended up winning. There are many instances of a 'best answer' by voters that when reading it, you wonder why it would have gotten voted up to begin with, as opposed to another one that really should have been marked as the answer.


I say this because I use positive and negative points and in my case the answer with moré reputation points should be the best answer, I think the automatically selection by reputation points or likes should be an option in acp for activate or disable it

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Nice... I don't see a use for it on any of my communities, but I do like this type of system on a support related community...

I can see, on the horizon, people using this system to act as a 'pin posts' option... A way to show multiple pinned posts in a topic on the first page.

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Nice. It would be nice if in 3.4 release will be also an opportunity to pin posts (to show it on all pages of topic at top like it was in linear view).

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This is a question / answer
I think I can turn a forum into question / answer section...

Would be a very nice addition to the board...

Good job... :)

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Wow! Yahoo Answers can be extremely addicting and so I'm thrilled to to be able to integrate its concept.

It's even worth losing my favorite skin(s) for the upgrade. Please make the skin changes minimal though ._.

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Brilliant! Thank you!! Had something similar with an old hack some years ago for another platform. Helps weed out general talk and brings answers where they should be. This is something I've always believed forums should have as default. So again....Thank you!!

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I really like this addition. But this does not allow you to turn a forum into an Question & Answers function. To do that we would need a 'Search answers' function and a 'does this answer your question?' function which will show similar questions to people posting a new question.

None the less, this is very cool.

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