Jamer Posted March 15, 2017 Share Posted March 15, 2017 This is probably a stupid question however, I am stumped! I have upgraded my forum to the latest version and within the ACP I have Chat enabled but how do I access it? I have checked I have permission to enter the module but how do I get it to appear? The same question to who is online plugin, it is all installed but how do I view it on the front end? Link to comment Share on other sites More sharing options...
AndyF Posted March 16, 2017 Share Posted March 16, 2017 1. You should see it on the menu bar itself, on the browse tab then the next row down typically reads something like: Forums Gallery Downloads etc etc there should be Chat here Is it not there ? Temporarily try to directly access it to see if it works or if it does not then you know it is likely a permission issue. The URL is usually site url . com / chat 2. On the left side click the arrow to open the sidebar and then you should see a listing of the widgets you can add. Expand each category as needed. Simply drag / drop them into an appropriate place and save. You may wish to save them at their position then re-open the sidebar to 'edit' them, I find sometimes this slightly easier if you're moving or altering several at one session. Link to comment Share on other sites More sharing options...
Jamer Posted March 16, 2017 Author Share Posted March 16, 2017 6 hours ago, AndyF said: 1. You should see it on the menu bar itself, on the browse tab then the next row down typically reads something like: Forums Gallery Downloads etc etc there should be Chat here Is it not there ? Temporarily try to directly access it to see if it works or if it does not then you know it is likely a permission issue. The URL is usually site url . com / chat 2. On the left side click the arrow to open the sidebar and then you should see a listing of the widgets you can add. Expand each category as needed. Simply drag / drop them into an appropriate place and save. You may wish to save them at their position then re-open the sidebar to 'edit' them, I find sometimes this slightly easier if you're moving or altering several at one session. Hi Andy and thank you for responding, below is how my admin panel looks, as you can see Chat is there and enabled and In the permission section my group is ticked, however, there is nothing happening on the front end, it was the same when I tried to install a plugin, it installed but I cannot find anything? I added/chat at the end of my url and I just just says url not found? Link to comment Share on other sites More sharing options...
AndyF Posted March 16, 2017 Share Posted March 16, 2017 Odd that plugins are effected too. I'd have to suggest a ticket especially if its doing the 'not found' error so a tech can take a quick look for you. Link to comment Share on other sites More sharing options...
Jamer Posted March 17, 2017 Author Share Posted March 17, 2017 I have opened a ticket, thank you. Link to comment Share on other sites More sharing options...
AndyF Posted March 17, 2017 Share Posted March 17, 2017 9 hours ago, Jamer said: I have opened a ticket, thank you. You're welcome. I am aware of a few small patches but they do not (with the possible plugin exception one) seem to relevant however you could try them if you wanted to while you await your ticket. I would say if you're in any way not sure, do not apply them and just await your ticket. They are listed in the Release Notes page. Link to comment Share on other sites More sharing options...
Jamer Posted March 17, 2017 Author Share Posted March 17, 2017 Thank you, IPS are on the case. Link to comment Share on other sites More sharing options...
AndyF Posted March 17, 2017 Share Posted March 17, 2017 1 minute ago, Jamer said: Thank you, IPS are on the case. Great. It does not (at least from what I see in your initial post) seem that it would take a lot to put right though, so hopefully you'll not have to wait too long. Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted March 17, 2017 Share Posted March 17, 2017 3 hours ago, AndyF said: so hopefully you'll not have to wait too long. Well - if he waits longer than after 1. May its is going to take some time Link to comment Share on other sites More sharing options...
AndyF Posted March 18, 2017 Share Posted March 18, 2017 13 hours ago, Kjell Iver Johansen said: Well - if he waits longer than after 1. May its is going to take some time I don't really understand what you're telling me. Its only 18th March as I write this. May is six weeks away... Link to comment Share on other sites More sharing options...
Jamer Posted March 18, 2017 Author Share Posted March 18, 2017 All sorted apparently there was a small error in the db Thank you for all your help Link to comment Share on other sites More sharing options...
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