Macadelic86 Posted February 28, 2017 Share Posted February 28, 2017 So, approximately one week ago I asked for a backup of my cloud services. I got my backup that's all good and fine but they messed up my community license. I've been waiting almost 7 days+ for a response to my ticket and solutions to fix this. My license is stuck to my cloud account which means I cannot install my community board and i've been waiting almost 3 days for a response in to fixing this. The support told me to "change it" via my control panel however I cannot change it because you guys put it on your cloud service and i'm unable to get this. I'm very frustrated because i've been waiting almost one week for a response to fix this issue and very frustrated! Link to comment Share on other sites More sharing options...
Rhett Posted February 28, 2017 Share Posted February 28, 2017 Can you please log into the client area here and view your ticket? https://www.invisionpower.com/clientarea It seems perhaps you are not getting our replies via email. We have replied several times and still waiting on access info from you to assist you. Thank you Link to comment Share on other sites More sharing options...
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