Automated PM after product purchase

[PatrickRQ]

Hi,

I would love to see a built-in feature for Commerce that would send automated PM/Email with instructions (any message body entered by board admin) etc. We have done it as custom on our previous 3.4.x board, however now it would be nice to have it built-in. Less customs makes the systems better.

[CodingJungle]

have you taken a gander at this? it would be able to do what you want, and as long as it doesn't change to much any code written for it, should last several years. (when I finish mine up i'll share with you if you like).

[Myr]

Having something simple like a PM would be better for those of that struggle with custom scripts

Following up with customers like this would certainly save some headaches.  I've got a lot of technologically challenged people on my site that seem allergic to clicking buttons or looking up help. But they sure aren't afraid to send PM's demanding answers.  

[PatrickRQ]

@CodingJungle, I am aware of such functionality, this is how we use it in 3.4.x - however it is problematic at some level in case of many many products. Would be much easier to type the message in editor box (in product configuration level) and select right away on what moment the PM should be sent instead linking many custom actions - we already got lost (because of so many products) of where is what "after sale" message.

It is common among many Commerce applications that automated message after purchase is being sent. Such functionality would be welcome in Nexus too as a part of 1st stage Customer communication

[Joel R]

The Rules App by @Kevin Carwile can definitely do all of this.  You can create an entire campaign of purchase follow-up with notifications, status updates, etc.