EricGagne Posted January 8, 2015 Share Posted January 8, 2015 I have been a software developer for nearly 30 years now. I work on business applications and ERP Systems.So though I don't know much about html, css, javascript and all that stuff, I think I have a fair idea of the amount of work and pressure it must be for them to "test live" and debug a beta version in their very own support forum while still providing the same quality of service to all of us customers.I have submitted 8 support tickets in the last 3 weeks or so and they were all dealt with as quickly and efficiently as always.So Invision's staff, kudos to all of you !! Link to comment Share on other sites More sharing options...
xtech Posted January 8, 2015 Share Posted January 8, 2015 Sometimes i am on the other side, sometimes i am on this but i like to see when people praise the good service. Thumbs up for this atitude! Link to comment Share on other sites More sharing options...
EricGagne Posted January 9, 2015 Author Share Posted January 9, 2015 Sometimes I'm on the other side too but I think if we feel free to give thumbs down when we're not happy then the least we can do is give thumbs up when we are. Link to comment Share on other sites More sharing options...
Mopar1973Man Posted January 9, 2015 Share Posted January 9, 2015 Can't please everyone all the time. But I got to admit IPB is a very good software and the staff are top notch too. No complaints here. There is a few things I would like to see change on the IPB3 but I know the work force is busy with IPB4 so it won't happen. That's just me though. I understand it too. But still in all like I said it a very good software and great support! Link to comment Share on other sites More sharing options...
Smallxmac Posted January 9, 2015 Share Posted January 9, 2015 I have to say being a software engineer myself I have to say they have a good team behind them and I think they must be proud to have the forum in testing like this. I have to say the bug tracker is really getting taking care of fast. So good job guys keep it up! Link to comment Share on other sites More sharing options...
Izaya Orihara Posted January 9, 2015 Share Posted January 9, 2015 IPS does not always get it right but do any of us ever? They are a great company and the product is great and I am glad to be a customer of an awesome company! Link to comment Share on other sites More sharing options...
RevengeFNF Posted January 9, 2015 Share Posted January 9, 2015 One of the reasons i don't even think to leave IPB to another Bulletin Board is because of the Excellent Staff we have. Link to comment Share on other sites More sharing options...
Management Matt Posted January 16, 2015 Management Share Posted January 16, 2015 Thanks guys, we're very proud of our hardworking support team. They do an amazing job day in, day out. Link to comment Share on other sites More sharing options...
Stuart 4 Posted January 16, 2015 Share Posted January 16, 2015 Agree great support team Link to comment Share on other sites More sharing options...
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