cmiller Posted November 27, 2012 Share Posted November 27, 2012 I cannot reply to ticket 828175 or 828079 for some reason. Your system just keeps saying I did not enter a message. So I am replying here. Per ticket 828175 and also ticket 828079 I acknowledge your standard disclaimer and would like xxxx.com and xxxx.com both upgraded to the latest version of everything. Thank you Link to comment Share on other sites More sharing options...
cmiller Posted November 27, 2012 Author Share Posted November 27, 2012 PS Cant create a new ticket either. Same error. Link to comment Share on other sites More sharing options...
Mark Posted November 27, 2012 Share Posted November 27, 2012 Try a hard refresh - if that doesn't work, can you tell me what browser you're using? Link to comment Share on other sites More sharing options...
bfarber Posted November 27, 2012 Share Posted November 27, 2012 Hello, Please try clearing your browser cache and then attempt to submit a ticket again. We did upgrade invisionpower.com today to our latest software releases, however I am able to submit tickets presently without any issue. I suspect you need to clear your cache in order for the editor javascript to update in your browser. Link to comment Share on other sites More sharing options...
cmiller Posted November 27, 2012 Author Share Posted November 27, 2012 Clearing cache did it. I am in safari on a mac. Thanks! Link to comment Share on other sites More sharing options...
JTrollerb123 Posted November 27, 2012 Share Posted November 27, 2012 I'm also having the same error with replying and posting a new ticket. Using google chrome. Please help! Link to comment Share on other sites More sharing options...
JTrollerb123 Posted November 27, 2012 Share Posted November 27, 2012 As a follow up to ticket # [SR828706-byK] - putting it here since I can't reply in the ticket - The issue is my databases are not accepting new entries. Not sure what IP.SEO has to do with it? Was that reply meant for someone else's ticket? Link to comment Share on other sites More sharing options...
Mikey B Posted November 27, 2012 Share Posted November 27, 2012 I'm also having the same error with replying and posting a new ticket. Using google chrome. Please help! Please follow the instructions above, clear your browsers cache. :smile: Please do not post replies to tickets here, we'll not be able to keep track of them. Link to comment Share on other sites More sharing options...
janou Posted December 1, 2012 Share Posted December 1, 2012 Agree with that, same problem here, and it resolve the issue ;-) Link to comment Share on other sites More sharing options...
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