Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- PHP 8.2 Thread
- Last reply by Sonya*,
22,538 topics in this forum
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- 1 follower
- 7 replies
- 359 views
Please note that Remember Me on log in has to be checked to use a CDN. can you give me an option to check it by default or force it to be on with no option?
Last reply by PPlanet, -
- 1 follower
- 3 replies
- 194 views
Is there code I can add/modify to contacts.php to prevent the system from rebuilding a large database's search index? We are moving the database to a development machine in order to perform some testing on the database and members and the search rebuild kills the local performance. Thanks.
Last reply by Makoto, -
- 1 reply
- 165 views
Hello, I've contacted Support however they've not been able to assist so they suggested posting in here instead. I've attached an image to help with my issue so hopefully that will help make things more clear. When viewing multiple lines (categories, forums etc.) it shows 2 shades to differentiate between the choices. Such as white, light grey, white, light grey etc. However, our users are finding it difficult to differentiate between the lines, so we want to make the light grey, ever so slightly darker. However we don't know how to do this, is anyone able to point us in the right direction. Many thanks
Last reply by Adriano Faria, -
- 2 replies
- 186 views
I'm working on integrating my website with IPS as a master and it goes well. However, if a user log in on the website, he's always redirected to the forum's main page. I'd like to redirect him to the same page he was browsing before logged in. I know that login has this hidden field containing reference link: <input type="hidden" name="ref" value="' . base64_encode(\IPS\Request::i()->url()) . '"> But it seems not working. Same story with logging out. Any tips?
Last reply by bfarber, -
- 1 follower
- 1 reply
- 190 views
On the site moderation page where you have access to all the IP addresses that a particular member has used, there is a link to each post or thread. As admin of our forum I can access that – but our moderating team are getting error messages and being told that they don't have the authority. I can't find the setting to allow them to have access. Can anyone help please?
Last reply by bfarber, -
- 2 followers
- 3 replies
- 323 views
I received this question from a member: Here are some settings I found: Are these the settings I should tweak? If yes, what are you guys using for settings, and what shoukd I set these at to avoid problems like this member is having?
Last reply by Lucas James, -
- 1 reply
- 235 views
When using the converter to merge 2 IP 4.4.10 boards, it is asking for the Database Table Prefix, as far as I can tell I have no prefix. How do I add one to make this work?
Last reply by Lucas James, -
- 2 followers
- 7 replies
- 501 views
Anyone figure out a way to use the Rocket Loader without issues?
Last reply by EmpireKicking, -
- 2 followers
- 3 replies
- 214 views
Is there anyway possible to upgrade the post limitation to more than 255? When I go to ACP - Settings - Posting and try and change Maximum title length to more than 255 I get yelled at. Its super difficult for me to try and break up 4770 words... just looking for some help. It appears that the 255 character limitation applies to all posts no matter if its Articles, Blogs or Forums I run into the same issue.
Last reply by Joel R, -
- 2 followers
- 1 reply
- 186 views
I have a Jooma web (blog) in mysite.com and my forum IPS in mysite.com/forum Currently all the activity is in the forum, with much more importance than the blog that I have in the root. If I move the forum to the root and put the blog in mysite.com/blog, would it increase the popularity of the domain? What do you think?
Last reply by Joel R, -
- 1 follower
- 0 replies
- 193 views
For the last couple of days I have had someone clicking on my adverts and it is affecting my click count. Is there any way to find out who is clicking on adverts?
Last reply by TDBF, -
- 2 replies
- 177 views
Hi there, we are trying to upgrade from 3.4.8 to 4.4.10. I set up a test virtual machine with a board, and followed this instruction: The new virtual host had the IP 192.168.160.132. For some reason I had to change the IP of the host and I picked 192.168.1.132 I then followed theses steps again, changing also the ip in conf_global.php: Open your conf_global.php file, which can be found at the root of your installations folder on the new server. In here you will need to edit the mysql username, password, and database name, to match the new database you have set up and restored to. Log into your admin control panel and run through the…
Last reply by Reinhold Uhrmacher, -
- 1 follower
- 2 replies
- 148 views
Is it possible to search within a specific topic, for all posts by a specific user, without entering a search term?
Last reply by Chris027, -
- 2 replies
- 230 views
Is there any way to list a content item in more than one subcategory of a database? For example, if I have a database with a category that is comprised of Subcategory 1, Subcategory 2, Subcategory 3, and Subcategory 4, and I'm posting an article to this database that's relevant to Subcategory 2 and Subcategory 4, how can I have that article listed in both subcategories? And if this isn't possible, is there any other way to achieve something similar? Thanks.
Last reply by cpinc, -
- 1 follower
- 0 replies
- 210 views
Hi, how are you? I have a doubt. They tell me that before users could upload photos to the forum and this compresses them to reduce the size of the image, now it does not. What will have been deconfigured? or what do I need to configure? The other thing is, how do I increase the file upload fee? regards
Last reply by funkyto, -
- 2 followers
- 2 replies
- 260 views
Hi! Can I edit a 404 page on a site? for example, insert a block? Invision Community v4.4.10
Last reply by AndresP, -
- 1 follower
- 0 replies
- 253 views
I am trying to create a NSFW button that functions similar to Spoiler button. Previously with customBB Code this was easier but now that isn't used, it is a bit more complex. I was hoping to simply duplicate how it is done with Spoiler, then just change the CSS to match what I want it to do. It doesn't appear that I can even duplicate the Spoiler piece. I'm going into the Admin Control Panel, Customization -> Editor -> Toolbars -> Add Button. Selecting Custom, I type in the name, choose a .png icon. I started with Block, since I think that is what I want but I did try Inline and Single Line Block which is also not working. I don't believe we are using an op…
Last reply by Shadow Wolf, -
- 1 follower
- 1 reply
- 190 views
Hello y'all. I'm trying to set up a series of menu links via the ACP and have to use external links for some of them. The issue I'm having, however, is that when I save them...they name lebels are invisible and they disappear when I publish the menu changes. Once I save it: And then when I move that same link down to the correct place: Fourth user link down in the list, it's invisible with no label. I don't understand why it's doing this. 😕
Last reply by bfarber, -
- 3 replies
- 215 views
can someone tell me what the code is to hide elements from certain user groups? I wish to hide my ads i have hard coded in global template from group id=4,10, 6, 11,7
Last reply by DawPi, -
- 2 followers
- 1 reply
- 169 views
Hello! I am having a little trouble with the complete profile function. When a user fills out the first set of questions and clicks next, it takes them back to the main page and still says 0% complete. I am attaching a screen recording of what happens. Any insight as to how I can fix this would be greatly appreciated! RPReplay_Final1582348411.MP4
Last reply by bfarber, -
- 9 replies
- 396 views
Hello I just moved a forum to another forum category and then all the forums have completely disappeared. They do not appear in the member area or in the backend. I'm close to a heart plug, what can I do?
Last reply by bfarber, -
- 1 follower
- 0 replies
- 125 views
Hello. I'm wondering... 1.) Is it possible to exclude a particular author from a Topic Feed block? There's only filters for including authors. I ask because I would like to show 20 threads created by me first, then 20 threads created by only members afterward. Otherwise, there may be duplicates from me in both blocks. 2.) Is it possible to show particular Topic Feeds in different forums? If I include a block at the top of all forums with topics from the Music News Forum, it also shows those topics inside the Music News Forum as well. There are duplicates. I would like to show Britney Spears topics in the Music News Forums, and Music News in the Britne…
Last reply by Jordan Miller, -
- 1 reply
- 178 views
Hello! How can I limit the number of users that can be mentioned in one post? And is there any way to ban the use mentions for any group at all? We have a new form of spam / advertising at the forum. A new user is registered, in some topic he writes an message. Under the spoiler - makes advertisements for competitors and mentions 1000 users. Здравствуйте! Как можно ограничить число пользователей, которых можно упомянуть в одном сообщении? И есть ли возможность вообще запретить использовать упоминания какой либо группе? У нас на форуме новый вид спама/рекламы. Регистрируется новый пользователь, в какой то теме пишет незаметное сообщение.…
Last reply by Sazz, -
- 0 replies
- 144 views
Hi all, First of all, I just wanted to say how much I love Invision Community software. This thing has grown up a lot in the last 16 years! Second, I have been building out my community since January and think I have settled on a theme. It'll be a general community with the ability to purchase physical and online products. Namely.. computer components / computers / electronics / gadgets / etc. What is the plausibility of using Invision for this type of endeavor? I'm sure there are storefronts out there like sho*ify or other e-commerce competitors, but I don't like them! I like the community aspect of selling a product, connecting with the custome…
Last reply by Escable, -
- 1 follower
- 6 replies
- 195 views
Hi there. I am a little confused about the Our Picks block. I can't seem to understand how to select content to display in that block. I see on the IPB Community homepage there's a carousel with picks. I would love to include that on my forum. The option is currently enabled in the 'Social Media Promotion' section in my admin panel. I couldn't seem to find a support topic on it. Any help would be awesome.
Last reply by Jordan Miller,