Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.4k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Question about Visitors Block
- Last reply by PPlanet,
22,532 topics in this forum
-
- 2 replies
- 198 views
Hi guys, is there any way to change the og_graph for facebook (and so on)? I don't have any options in the backend to change it, or am I blind? I think in the past it was possible to upload the graphic in the backend, but I haven't this point anymore (or I can't find it ;) ) Best wishes Claudi
Last reply by Claudi, -
Hello, I'm hoping someone could give me some guidance or advice please. I'm wanting to add some menu items here - which redirect to the odd forum. The issue I'm having is once setup on the nav bar I don't want members to see the forums where forums are usually placed when created. I've tried messing with forum and category permissions but had no luck.. like I tried making it so the forum couldn't directly be seen on the site but if you clicked the link on the nav bar it would take you inside the invisible forum. Is there away around this?
Last reply by Dean_, -
-
- 7 replies
- 287 views
When someone buys a product X in the store I want to be able to redirect them to a custom Thank You page. Is there any way that can be done? I'd like to set up a "thank you" page with some tracking, add a Facebook pixel, etc... And I need that for one specific product. And not the other products in the store. Any ideas?
Last reply by Dominyka, -
- 1 follower
- 3 replies
- 260 views
Hello everyone, the IPB generates a permanent audio stream. In the root_framework.js is a function "initSoundFile" that maybe is responsible for this behavior. I think it is used for the notification sound. But this permanent stream prevents my computer from standby. Only disabling JavaScript oder closing Firefox will help. The browser setting of disabling notifications won't help here. Can you from IPB can please give a statement to this? Other users of IPB also have the same problem. https://forums.homecomingservers.com/topic/13577-forum-is-preventing-my-laptop-from-sleeping/
Last reply by Mercury_, -
- 5 replies
- 214 views
hey guys - im adding a new logo/header with bright colors and I need these: to be links in black or other instead of white..
Last reply by Daniel F, -
- 2 replies
- 198 views
Hi For some reason, we cannot add images more than > 30Ko Yet in the ACP, groups > content tab > 1Mo per content allowed Where is the problem ? thanks for your help !
Last reply by Jim M, -
- 1 follower
- 2 replies
- 164 views
Hi everyone. I've posted a couple of times explaining that a major sports franchise is doing away with its message board. The members of that board and I have created a new forum to take its place, and are in the process of 'ramping up'. The old forum will still be around for about a week, so it gives everyone time to get the news and move to the new forum. The team has shown a willingness to give us the old database, if all member data (not including posts), is deleted. But it's nearly a week since they said that, and we haven't gotten any word from them on the transfer, since then. So I'm going to go under the assumption that it won't happen. That said, there…
Last reply by VaBeach_Guy, -
- 4 replies
- 192 views
Bear with me as this is a strange one and I really have no idea why it's doing it... Let me explain. In my stream it tells you who has replied to whose topic, but mine doesn't make any sense what so ever. How it should read: Topic Title 1 Member 1 replied to Member 2 topic's in Forum 1 Topic Title 2 Member 1 posted a topic in Forum 1 What I see: Topic Title 1 Member 2 replied to topic's Member 1 in Forum 1 Topic Title 2 a topic posted Member 1 in Forum 1
Last reply by Dean_, -
- 1 follower
- 0 replies
- 140 views
Hello, how I can made my website can be embed videos from others videos platforms, like youku (https://youku.com), tencent video( wei ), iqiyi ( https://www.iqiyi.com/ ) etc. Right now work for youtube, facebook video etc.
Last reply by kmk, -
- 1 follower
- 1 reply
- 265 views
Hello, I meet this little problem since 04/17/2020 via the support system integrate I have no answer. Crons have been run by my crontab (plesk) for a long time and I have never had this problem before. I have try disabling all changes no changes. Here is the error with the tail spot: #0 /diskhdd/clan-rmg.com/httpdocs/applications/cms/extensions/core/Sitemap/Databases.php(152): IPS\Patterns\_ActiveRecord::load(3) #1 /diskhdd/clan-rmg.com/httpdocs/applications/core/extensions/core/Queue/RebuildSitemap.php(105): IPS\cms\extensions\core\Sitemap\_Databases->generateSitemap('3_sitemap_datab...', Object(IPS\Sitemap)) #2 /diskhdd/clan-rmg.com/h…
Last reply by bfarber, -
- 1 follower
- 2 replies
- 210 views
Hello, I install new plugins but IPS doesn't load their CSS and JS files. I try to clear cache, desinstall/resintall the plugin without success. For example a plugin has one CSS file and one JS file which are not loaded. When I check the code source of the pages, the CSS and JS files of the plugin are missing. It works on a local env with IN_DEV enabled. Can you help? Thanks! --- EDIT 1 : for information, after installing the plugins, when I entered the custom parameters for the plugin, they were not taken into account. Also, the default parameters were not written in the text fields in…
Last reply by DreamOn, -
- 1 reply
- 187 views
Does anyone else struggle with these problems? When trying to embed a link in a post I get this message When in the AdminCP and viewing members. I can only view the first page of members. Any other pages is NEVER accessible. I also can not use the search function. Sometimes it will work but very rarely does it decide to search anything. Clicking on pages numbers does nothing. Switching between banned, locked, etc does nothing There are a lot more issues similar to this and its about to push me to another platform if I cant fix it.
Last reply by Daniel F, -
- 3 followers
- 8 replies
- 581 views
Some of my members are complaining that they get the 2mb maximum image size warning when trying to upload larger photos. I can not find that setting anywhere in the ACP? Can somebody tell me exactly where it might be? I have tested my forum and I have uploaded some very large photos like 12mb and they resize just fine to my preferred image sizes set in the ACP. Don't understand why some can not upload their photos? Thanks
Last reply by sobrenome, -
- 0 replies
- 165 views
Hey All, Looking for so help in troubleshooting why the Wordpress SSO plugin stopped working. I use this plugin to bridge a single sign-in between Wordpress and IPboard forum. I set this up in January, and everything was working great, then I believe on 3/31/20 it stopped syncing new users - new users can't seem to access the forum when they log into Wordpress. I figured it stopped working on 3/31/20 as that is when is last synced a user, and it hasn't synced users anymore since then, and I've had over 100 new accounts created since. I can't seem to find any troubleshooting steps on the plugin, and I've reached out to the developer here in the community, an…
Last reply by Piano Lesson With Warren, -
- 1 reply
- 218 views
Hi, I trying to move my domain and website to my new VPS but there is some error when I trying run support tools in AdminCP. It looks like I have an open_basedir restriction enabled on my server but have disable Open Basedir on my domain. But the error won’t go away. Anyone that can help me what I should do? Please. UnexpectedValueException: DirectoryIterator::__construct(): open_basedir restriction in effect. File(/home/test/public_html/datastore) is not within the allowed path(s): (/home/admin/:/tmp:/var/tmp:/opt/alt/php73/usr/share/pear/:/dev/urandom:/usr/local/lib/php/:/usr/local/php73/lib/php/) (0) #0 /home/admin/domains/domain.com/public_html/system…
Last reply by tomwin, -
- 1 follower
- 11 replies
- 563 views
Hello all, I currently have two websites fully licensed by IPS and on one website, I ran the "Something isn't working correctly" option and it showed there was a patch available, while on my other website, it does not show the patch being available. Since the patch addresses the current issues with Spotify embeds not working, I would like to be able to install it. Why would it show up as available on one website while not on another website? What should I look for?
Last reply by DavoteK, -
- 1 follower
- 0 replies
- 156 views
The main editor of a news site I volunteer for has written to me with a request. She knows that she needs to set a future publish date with her Pages articles if she doesn't want them to show immediately. Sometimes she forgets, meaning that subscribers immediately get a notification. Quite often, she saves unfinished posts, making this situation even more unfortunate. I've explained to her that she should simply set her posts to hidden as soon as she starts working on them, which will prevent these problems. Unfortunately, she quite often forgets (she's around 70 and new to tech). I think one thing I could do is amend the database form so that there's a big warn…
Last reply by Meddysong, -
- 2 followers
- 2 replies
- 166 views
I already have ALL my forum members in the Group named Members. Is it possible to now set Group Promotion Rules, and set the first group with content count less than 6. Next group set content count to more than 5, and so on. Will all current members be automatically moved to the new Groups that I create? Do they ALL have to stay in the group Member also? Will that be a secondary group? If they have to remain in Member also, which name will show on the front end under their name? --------------------------------------------------------------------------- In Member settings, I turned on 'Enabled Group Promotions'. I set the third group to have more than 360 …
Last reply by SC36DC, -
- 0 replies
- 225 views
Howdy, i have been researching for a few hours as to how to add a Game Server Status Bar/Widget on my Block Manager so i can implement it into my forum. I was expecting some sort of Widget or Block that i can just attach a link too and it would just show the server status as a UI Block. I have a link to the Widget i want to try and implement into my forum. If i could have some sort of assistance on this that would be great. Here is the link: https://fivem.xpl.wtf/server/server.php?ip
Last reply by Hardy_Action, -
- 3 replies
- 207 views
Hello, I'm creating a plugin for IPS with many hooks. I want all my plugin hooks can access to a PHP function but I don't know where to define this function, I would like to define a custom class in the plugin but how? For the moment, I have created a hook of \IPS\Settings with my PHP function: class hook13 extends _HOOK_CLASS_ { public function myFunction() { ... myFunction() is reachable by all plugin hooks via \IPS\Settings::i()->myFunction() but it's not clean, the PHP function is reachable by all others plugins and could create conflict. Do you know how can I have a PHP function reachable by all hooks in a plugin? Thanks!
Last reply by bfarber, -
- 2 followers
- 0 replies
- 584 views
Anyone having some experience with NGINX and can help me setting up my API location, so I can pass the API Token using headers rather than as a part of the URL? Have been looking on sites like Stackoverflow for a potential solution, yet none of the suggestions has worked. The exact message I get is the one on the attached image. upstream php_backend { server unix:/var/run/php-fpm_webapp.sock; } server { # Basic server configuration listen 443 ssl; server_name XXXXXXXXXX XXXXXXXXXX; include snippets/self-signed.conf; include snippets/ssl-params.conf; include snippets/real_ip_cf.conf; root XXXXXXXXXX;…
Last reply by Dunkstormen, -
- 1 follower
- 5 replies
- 316 views
I have created a simple wallpaper system via IP.Pages. @newbie LAC has helped me to customise certain parts in the past, however, I'm trying to amend the download button. <div class='ipsPos_right'> <a href='{file="$record->record_image" extension="cms_Records"}{$row->record_image}' download="{$record->_title}" class="ipsButton ipsButton_important ipsButton_verySmall ipsClearfix ipsResponsive_noFloat" style="line-height: 24px; margin-left: 15px;" title="{lang="download"}"> <i class="fa fa-download"></i> {lang="download"} </a> </div> The code above would pull the record image to be downloaded, however, this …
Last reply by Joey_M, -
- 2 followers
- 4 replies
- 227 views
Some dates don't appear on my forum. I don't know, maybe when i try to translate, i have modified/deletes some things/codes...?
Last reply by Bernardo Rezende, -
- 2 replies
- 244 views
I would like to add background by group color on the avatar, is it possible at all? {{if $member->member_group_id == 4}} .ipsUserPhoto_xlarge img, img.ipsUserPhoto_xlarge, .ipsUserPhoto_xlarge:after { box-shadow: 0px 10px 50px 0px red; -webkit-border-radius: 50%; -moz-border-radius: 50%; border-radius: 50%; line-height: 80px; } {{endif}} Is not possible soo how could i do that?
Last reply by Errorhead, -
- 1 follower
- 4 replies
- 156 views
Is it possible to rename "Subscriptions"? I don't like the word personally, and my packages don't auto-renew, so I'd prefer to name them something different if that's possible on the front end?
Last reply by bfarber,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
