Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- HEAD requests adding LOAD, Can This Be Cached?
- Last reply by tforums,
22,538 topics in this forum
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- 1 follower
- 2 replies
- 288 views
Can I enable output of SQL queries that are executed on the current page? In 3.x it was possible to :)
Last reply by Egorkin, -
- 1 follower
- 2 replies
- 195 views
When I am using the forms I move members post to another private form. Is it possible to allow them to see their post on that private form but no-one elses I have moved there.
Last reply by rubiksw, -
- 1 follower
- 5 replies
- 526 views
I've been trying to do a fresh install of IPS4, but I keep hitting a roadblock during the installation process. I've included an image where the install errors and I'm given the problem files. Does anyone know what the issue may be and how to resolve it? Thank you.
Last reply by Key, -
- 4 replies
- 219 views
Is there an option or addon available to set the forum permission to a given maximum post count a user haven't to exceed to get write permission? I want to set up part of a forum to allow new members to talk with each others. Thanks.
Last reply by Ramsesx, -
- 1 follower
- 1 reply
- 278 views
Can someone give me an idea of how I can create a glossary in my forum. Maybe using some external tool?. It is that I do not see any plugin or application for this.
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 143 views
I want to do a group promotion for anyone who has posted more than 250 posts in a given year. Will a standard group promotion do this?
Last reply by optrexnz, -
- 1 follower
- 2 replies
- 179 views
Hello one of our members reported an error when using the "next unread topic" link at the bottom of a topic: The error message states 2S136/J, the english translation is something like "No unread content". Is this a known error? Anyone had this before on 4.4.10? Thanks, Thomas
Last reply by Thomas P, -
- 3 replies
- 442 views
hello /admin change to /admindedee please help thanks
Last reply by bing11, -
- 2 followers
- 4 replies
- 269 views
Are there any suggestions for live chat support apps/widgets in the Marketplace? Something that is like livechat or tawk.to, where there is a chatbox support window in the corner of the site. Thanks! ~saraJ
Last reply by hpcrazy, -
- 1 follower
- 5 replies
- 567 views
Hello Guys, I just renewed my license and try to auto upgrade from v4.1.19.3 to latest version. And i got this error after it extracted latest version files and redirected to next step. Now i have lost access to my front-end and back-end. Same error on both side. I created a ticket for official support but don't know how long it will take for a reply. Any suggestion how to get rid of this error and get back my site online? Or is there anyway to get older version files. v4.1.19.3 .. And replace them back. I'm looking into client area and can't see any option to get older release.
Last reply by VaBeach_Guy, -
- 1 follower
- 1 reply
- 172 views
I use elastic mail for the site emails, so people get notifications through that and can opt out. I've recently just gone through and deleted the contacts with bouncing emails or those who have unsubscribed in elastic email so that the future notifications only go to those who are still active in elastic email. My question is that I want to send out a bulk email from the IPS ACP, if I select every member, will that get filtered by elastic email to only send to those who are active in elastic email or will it send to everyone regardless of the elastic email settings? Thanks
Last reply by bfarber, -
- 1 follower
- 3 replies
- 153 views
Hi there! Several of my members have asked if I can link widget titles to the corresponding forum. For example, I have a Music News Topics widget on the homepage. Would be cool if you clicked the title of the widget and it linked you to the Music News Forum. I tried using html in the widget title spot, but it actually shows the HTML and doesn't link. Any idea how this can be done? Is this a good/bad idea? 🙂
Last reply by Morrigan, -
- 1 follower
- 2 replies
- 212 views
I've just started getting this message, as have my members. Members can edit their own content and the time limit in the ACP is set to unlimited. I just tried to edit one of my posts, immediately after posting it, and I got the message. Before today, this wasn't a problem. Not sure what's changed. Looking through the Admin logs, nothing was done in there to cause this. "This comment can no longer be edited. It may have been moved or deleted, or too much time may have passed since it was posted for it to be edited." Anyone else have this happen?
Last reply by VaBeach_Guy, -
- 2 followers
- 4 replies
- 291 views
Has anyone created a spoiler for rules? I found this: But it's showing "Reveal hidden contents" I'd like for it to show the rule on the label and then allow people to expand the rule to read the description. See https://www.elimperiolatino.com/guidelines/ in English (US). Any suggestions?
Last reply by Pescao6, -
- 1 follower
- 2 replies
- 211 views
My forum is starting to get over run by spammers who are real people registering, they bypass the recaptcha and a knowledge required security question, then post a few vague things to topics, like "that's cool" etc before eventually posting an advert with a link in. They seem like real people doing this and I don't know how to counter it, any suggestions?
Last reply by Miss_B, -
- 1 follower
- 2 replies
- 524 views
Hello, I wish to know how to change IPS completely from http to https including all the attached files, images, each and every element of the site. Edit: I have changed board url using conf_global.php to https But the user profile images is still loading http file and hence showing broken images
Last reply by Jim M, -
- 1 reply
- 211 views
Good afternoon, I saw a notification in my admin panel yesterday saying my server does not meet requirements. There were a few php extensions mentioned, and something about not being able to run auto updates (?), but when I logged back in today to review things, the notification was gone. Can someone please tell me why I got this message, and I need to do to rectify this situation.
Last reply by Miss_B, -
- 0 replies
- 159 views
I want to create a "$1 donation" subscription, which is set as a non-renew, would this act similar to the donation feature? Or will there be some implications using the subscription system this way? The reason I want to use this is so it keeps the donations stuff with the other subscriptions (which are annual) that I have, to try and upsell users.
Last reply by MSUKForum, -
- 3 followers
- 8 replies
- 273 views
I need to add "og:image" to all posts. How can I do it?
Last reply by Pescao6, -
- 1 follower
- 4 replies
- 242 views
When upgrading from 4.1.7 to 4.4.10, I'm getting this error and cannot continue. Specified key was too long; max key length is 1000 bytes /[...]/system/Application/Application.php::1636 Currently running PHP 7.4.3 and MySQL 8.0.20 running on Ubuntu 20.04 with Apache
Last reply by MrFragicide, -
- 5 replies
- 688 views
Hi everyone, One of my forums doesn't get a lot of activity consistently, so I'm getting a message that I need to set up a cron job for tasks. The dire warnings of what will happen if I don't do this correctly has me spooked. Please tell me if this is what I need to do: Go to Cron jobs in cPanel. Click on Common Settings , then Once per minute. Paste in the code exactly as it's given to me by my IPS software. Click add Cron job. Then go to Advanced Configuration in my ACP and change task setting to Use Cron job. Is that right? Am I missing anything? Thank you in advance for your help.
Last reply by ItsJustMe, -
- 1 follower
- 3 replies
- 319 views
I need to know if its possible to dump or delete the entire contents of the "core_output_cache" table? Could I just got to phpmyadmin and tap the "empty" option and wipe out 2.3 GB of "core_output_cache"?
Last reply by bfarber, -
- 1 reply
- 170 views
How to add a small link near contact us at bottom of the page
Last reply by Miss_B, -
- 2 followers
- 3 replies
- 210 views
Hi, I wanted to set up a mirror copy of one of my boards for testing some new style elements. I have done this several times before with this one and other of my IP boards, but this time it's not working as usually and I don't know why. I hope anyone can help me. The original board: www.dasylab-forum.de Mirror copy: www.tschepe.biz Error message: Parse error: syntax error, unexpected '?', expecting variable (T_VARIABLE) in /www/htdocs/rhatios/forum/init.php on line 1367 What I have done: I have duplicated the database and the html files. After that I edited the index.php in the root directory changing the IPB_URL: define( 'IPB_URL', 'http://…
Last reply by Kazhal, -
- 1 follower
- 10 replies
- 683 views
Hi, I just had a spammer who used private messages sent to a lot of users. I marked him as spammer but it does not delete the users private messages, and I don't see an option anywhere to do so. Did I miss something ? I think we should have a way to delete a user's PMs and that marking as spammer should be able to do it automatically. Thanks.
Last reply by DawPi,