Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Remove test installation that doesn't exist
- Last reply by Marc Stridgen,
22,548 topics in this forum
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- 22 followers
- 567 replies
- 52.1k views
Upgrade from IP. 3.4.x to IPS4.0 I am bringing this back again seeing there are still many that want to know how to upgrade. This is an updated version from my original post where the upgrade is explained from start to finish. So you think you are ready to take the plunge and try a test install / upgrade from your current IP Board to the current IPS4.0 beta and later to the final release. Well we will see. {Comment} The following steps are with the assumption you have already created a test install of your current board and made all the preparations leaving your current live board intact. If Not then see the following article. Creating a Duplicate Local Test board from y…
Last reply by Woodsman, -
- 28 followers
- 300 replies
- 18.4k views
IPS Sitemap generator using special database table source for refreshing - core_sitemap. Primary search engine source of sitemap is url https://example.com/sitemap.php which is list of sub-sitemap files. You can see list of that files proceed for this link. Each of that file contain no more than 1000 urls to specail pages (profile status, topic (without number of pages or comment) and other elements, with supported sitemap as core extension). One of our case is forum with more than 100k topics, more than 4.2kk posts and more than 6kk users. So with simply math we have 5214 sitemap files (you can simply count number of that files with command select cou…
Last reply by Fast Lane!, -
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- 11 followers
- 168 replies
- 12.5k views
As you may have noticed, we've been doing a lot of work to prepare Invision Community to use PHP8 as the minimum version. If you are an Invision Community Cloud client, then you do not need to worry about any of this, and can happily click out of this topic. For those who host Invision Community on their own servers, then please read on. PHP7 is now end of life and from November, PHP will no longer offer security updates. PHP8 is a major update which brings many changes including how errors are either logged and means that what was a harmless notice or log entry is now a fatal error which Invision Community cannot capture. We have introduced the applic…
Last reply by Jim M, -
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- 4 followers
- 132 replies
- 5.4k views
I would like to know if IPS 4 can be run with MariaDB XtraDB (InnoDB drop-in) and if it can result in signifcant better performance, considering that files can be stored in the DB. I have found some old topics regarding InnoDB with IPS 3.4 and the search limitations. Sphinx was a must. But I guess that in the current development stage, XtraDB (and InnoDB) offers search capability.
Last reply by sobrenome, -
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- 9 followers
- 107 replies
- 7.6k views
Hi all, We have a problem on our phorum - some of the pictures taken with an iPhone and uploaded directly, are disoriented. now I read the thread attached. Is there a proper intuitive solution to this problem where I don't need to educate members? Thanks.
Last reply by Marc Stridgen, -
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- 19 followers
- 95 replies
- 5.9k views
Has anyone here implemented Google Adsense Auto Ads? Might be too early to tell if it is working well because it seems to have just been introduced this week, but just curious on thoughts. https://adsense.googleblog.com/2018/02/introducing-adsense-auto-ads.html
Last reply by Eudemon, -
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- 14 followers
- 92 replies
- 5.6k views
I'm curious to know why information regarding certain plugins was not checked before the upgrade began. I have two applications that have now been 'locked' because of some PHP 8 incompatibilities. My site is now completely crippled because the app that is locked is the mainstay of the site. As it stands my site is now useless. Had the below warning appeared prior to upgrade I would not have proceeded.
Last reply by Matt, -
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- 3 followers
- 90 replies
- 23.4k views
It's been suggested before to enable full SSL support for the AdminCP, but I'd like to take things a step further with my own suggestion. I would like to have the option to enable SSL everywhere on IP.Board. Not just on login pages, not just the ACP, but give users the option to use SSL globally, similar to the manner sites like Facebook do. Users would be able change this setting through their account settings, giving them the option to enable or disable global SSL this way, but still letting the admin force SSL on login pages. SSL would first need to be enabled and set up by the boards administrator, of course.
Last reply by PedroNL, -
- 13 followers
- 89 replies
- 4.9k views
We have received a report from Google that we are in violation of their adsense policies by displaying ads on certain pages without content. the example URL given was the login page but I assume other pages without 'valuable content' also apply. We are using the standard advertisement option within IPB. I have asked IPB support how to exclude ads on the non-relevant pages as we do use the ads to fund our VPS hosting and IPB renewals but the answer was "There is no way in which to stop these from appearing on those pages at the present time". We have a total of 4 ads setup in the advertisements section of ACP. Matched Content : set to custom lo…
Last reply by Dexter_X, -
- 10 followers
- 85 replies
- 4.4k views
I installed my Forums without utf8mb4, thats pain in the ass. There are several errors resulting in inconstistent Datebase-Tables, empty Threads etc. The Emojis-Fix from 4.0.8 only fixes the Emojis ... How can i reconvert Everything to utf8mb4 ??? As i see there is no Converter for IPS4.
Last reply by Egorkin, -
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- 6 followers
- 83 replies
- 5.1k views
Something just happened. My community (in the cloud) was down (error 504 - see below) and this website (invisioncommunity.com) was giving me a gateway error. Now my site is working but very, very slow.
Last reply by Marc Stridgen, -
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- 2 followers
- 83 replies
- 3.1k views
Hi, since I update to Invision Community v4.7.5 anyone who registered an account after the update, those members gets a error 500, and the Admin gets an error 500 when clicking a new member profile in ACP members. And IPS look at this ASAP.
Last reply by Miss_B, -
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Trying to upgrade from 4.4.6 but getting 2S119/1 Something went wrong. Please try again 1 2 3 4
by cualupe-
- 1 follower
- 82 replies
- 2.9k views
I'm trying to upgrade from an older version 4.4.6. The website is: https://www.ausdjforums.com/ I can't submit a ticket through the admin panel as it keeps showing a username pw & login request when clicking through, which seems to be an error. I try to go through the upgrade process and it brings in a weird login request inside the steps. Even when I type in the right credentials I get: 2S119/1 Something went wrong. Please try again. Also 'Sorry you don't have permission for that!' I disabled 3rd party plugins etc. and get all green ticks but it gets an error then logs me out every time. I have a paid account and am trying to upgrade. The cli…
Last reply by Marc Stridgen, -
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- 19 followers
- 78 replies
- 4.7k views
Mandrill just announced it will no longer be a free service, and all functionality will be migrating to a MailChimp add-on. They sent this communication to current users of the Mandrill service: Since Mandrill will no longer be a free option for IPS users, I think it would be beneficial to also support other competing platforms. SendGrid in particular has the same feature set and better pricing. IPS users should be given a choice. Since this change is fast approaching, would the Invision team give priority to this matter? What are everyone's thoughts on the matter?
Last reply by blair, -
- 9 followers
- 75 replies
- 3.8k views
Currently i'm trying to do the first steps with the pages app and I want to be honest ... at the moment I´m quite overwhelmed I really like the style of the IPS4 "Release Notes" page and want to use this as well. But I have no Idea how to build a page like this. Is there anybody who can help me or is able to give a hint?
Last reply by GriefCode, -
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- 3 followers
- 71 replies
- 2.3k views
Hello, After upgrading to PHP8 my pros site is no longer available, Please help It's possible that the theme does not support php8.0, or there's a missing component An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. You can try again by clicking the button below, or try again later.
Last reply by Marc Stridgen, -
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- 8 followers
- 70 replies
- 5.2k views
They are only attached instead of embedded here and on my site. And in the attachment window in the editor it's showing blank without a preview. 640.mov mp4 files are fine. 27-08-_2021_01-04-44.mp4
Last reply by Marc Stridgen, -
- 13 followers
- 67 replies
- 4.4k views
Hello, from my point of view the Emoji support should be included in the standard product. Especially on mobile devices the users are used to use the standard emojis instead of opening a new window for ipb smilies.
Last reply by NightAngel, -
- 2 followers
- 64 replies
- 1.9k views
I did the auto update this AM. Something gave error twice, and then the Admin panel briefly showed jumbled up. I later F5'd and it seemed to be OK for a bit. My members said the forum wasn't showing correctly after the update for them at times. They also reported my search (advanced) was not working, just showing the circle as working in the tab. Well, I and a couple others started to use the search to test it out and then my forum went down. I think it has something to do with the update. On the forum side, I get: On the Admin panel side I get: Any ideas what's going on here? Already have a support ticket open, but if I can resolve this ASAP bef…
Last reply by Ahmad E., -
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- 2 followers
- 64 replies
- 1.6k views
Folks! I need a BIG favour could anyone diagnose this issue, after upgrading the reply box was gone and format is strange...literally no one can post Any help would be SO fantastic, thank in advance
Last reply by Jim M, -
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- 61 replies
- 2k views
i just upgraded my site and it will not read any images in the uploads folder. all was fine before the upgrade. figured i would ask in case its somthing simple . ill open a ticket if its not lol
Last reply by NoGi, -
So, have you upgraded? Whats broken, what is not?
Last reply by tsdevelopment, -
- 3 followers
- 60 replies
- 3.7k views
Starting a testinstall upgrade (dry run simulation on a real database backup), I got this error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'groups SET `g_view_board`=? WHERE g_id=?' at line 1 /var/www/html/ips_3547c/applications/core/setup/upg_32000/upgrade.php::1116 UPDATE `bb_groups` groups SET `g_view_board`=? WHERE g_id=? I clicked retry and got this: Duplicate column name 'status_author_id' /var/www/html/ips_3547c/applications/core/setup/upg_32000/upgrade.php::1075 Now, anything I click, Retry or Continue, this is the only message that is shown.
Last reply by Marc Stridgen, -
NSFW Pictures? 1 2 3
by Club Dark- 5 followers
- 60 replies
- 3.1k views
Anyone have made a NSFW/Hide picture plugin?
Last reply by asigno, -
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- 6 followers
- 58 replies
- 2.4k views
Since updating to 4.7.11 earlier today members are reporting that they have to keep logging in despite ticking the remember me option. I have replicated this myself on my iPhone - if I close safari completely and then open it the forum shows me visiting as a guest but as soon as I click on login or any other link then it logs me back in automatically. It’s almost as if initially it ignores the saved cookies but once you click on something it works correctly? Anybody else seeing anything like this?
Last reply by Whiskey Bizness, -