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  3. I know it'll support 8.2 but how about PhP 8.3?
  4. V3 was the wild, wild west. It was solely on Facebook to go to your website and grab a random image. The image may not even have been related to your topic, it could have been someone's profile photo, an ad, etc... It was pure luck that you were able to get it to be something related to your topic 😉 . V4, we changed this so we are now suggesting a photo to Facebook (and others) via OpenGraph to grab this photo. Typically, it is the first attached image in the topic, otherwise, it will fallback to the default sharer image. There may be third party plugins out there which may allow you to have better control if this is something you desire. However, this is not something which we support.
  5. Possible bug. The POST does work for most of the input I'm passing, but failing under certain cases. Would prefer to PM the details as it's a specific case that is not working and I'm not really sure what is causing it, so best to provide the actual REST POST data and the subsequent query being created by the IPS software that is failing (as seen in the System Logs). Will also provide a working case for comparison.
  6. @Stuart Silvesteri have removed it, because i was thinking it'll work with latest version but still not. on v3 even i insert an image by another site, Facebook was shown but since v4 this feature is removed bizarrely... There isn't another solution?
  7. Yes, that's right. We pick an attachment to suggest to Facebook (and others) via the Open Graph tags. It does sound like you may not have a default sharing image set for when an open graph image isn't available. You can do that in AdminCP > Customisation > Icons & Logos.
  8. I think, because image on my forum isn't uploaded to my server, it's an image inserted by a link. So the problem is this? But before and on v3 it was properly working... Why not now???
  9. Hello. I share my topic link on Facebook, i see my avatar instead image on topic. How to show topic's image (below) or i'll delete my avatar for showing topic's image 🫤 Edit: Bizarre... When i try to share this topic on Facebook, i see what i want to see for my forum. How i can fix it on my forum?
  10. I have not seen this happen on your community in over 10 minutes now. I will keep my eye on it but it looks like it has been resolved.
  11. The user however is managing to do so, and we are struggling to replicate. We are therefore getting as much information as possible to see if we can get some replication steps to fix said bug.
  12. As stated by others. The user log in normal. The user does not have the option to long on anonymously. Your software has bug.
  13. Actually, the post did end up putting me on the right track. I followed its suggestion and added an additional line to my.cnf for innoDB: innodb_ft_min_token_size=2 And that, in additional to ft_min_word_len=2, made two character search terms work. Appreciate your time, Randy -- hopefully this helps out anyone else trying to make this work.
  14. Under Email Settings, both Outgoing and Incoming email addresses are the same (support@...). Contact Us email is set as Incoming-email: I scanned through the SQL backup taken couple of weeks ago and there is no trace of the personal hotmail address in the backup.
  15. I've done that but still getting several errors every minute or so
  16. I'm assuming you setup this email to receive contact us requests? Thus, this is the system verifying the email before sending you the contact request. This is not the user that sent the request.
  17. It was related to a bug in 4.1.x which is almost 10 years old. 😉 Read further down in that thread and you'll see after making the change to the my.cnf and rebuilding the IPB search index, it worked.
  18. Thank you for your response, Randy. I understand that it's not something support can help with directly. I'm just hoping to be pointed in the right direction. The problem is that I've already changed ft_min_word_len to 2 in my.cnf. I then restarted MySQL, rebuilt the search index, and cleared the system cache. Still no two character search. I saw in another post that, if you have database tables running on InnoDB, then there's additional configuration that needs to be done. Do you know if that's the case? Here's the post I'm referring to.
  19. When the guest sent a message through Contact form, we got a "Verify your email" message at personal hotmail. After we verified it, the actual spam message got delivered at incoming-email-address. You can add our domain to the beginning of the link and replace "domain" with our-domain-name.com@hotmail.com to derive the full URL (the email is brand new and never used anywhere - how did they know this email address?). The message is spam (prolly a bot). Is it possible to prevent further spam messages using the email that was verified? I tweaked the incoming-email-address address and domain display values before taking the screenshot:
  20. It's a limitation of mySQL. It's a global change that needs to be made to your mySQL server. Specifically you need to edit (or create) the ft_min_word_len variable with the minimum character limit and then restart mySQL. [mysqld] ft_min_word_len=N This can have a BIIIIIIIG impact on mySQL's performance and could cause stability/reliability issues. Changing the minimum word length will cause many queries to have to do much more work and cause much higher system resource usage. So you should understand the risks and challenges associated with the request. Also it goes without saying this is not an IPS issue and something that support can assist with. 🙂
  21. Hello, What parameters do I need to adjust to allow my IPS search bar to search using 2 character search terms. Currently, if I put in a 2 character term like "GE" it pulls up nothing. Thanks!
  22. Go to the license section of your admin CP and refresh the license data. This is due to the issue I mentioned in your message to me
  23. Sorry, it is a little confusing as email verification and the Contact Us form are two separate things. Also, the link you provide there has keys present which are specific to an instance of an email verification. It sounds like the user has attempted to register or change their email address and receive the email verification email which is correct and not "spam" as you're stating. To prevent further confusion, could you please share a screenshot of the email?
  24. A guest sent a spam message through Contact form using a valid email address (admin's personal hotmail that is not associated with any member) and we receive a "Verify your email" notification at the personal email and after verification, we get the spam message delivered. How is this possible? "Verify your Email" received at admin's valid personal email address (not associated with any user) - you can replace the "domain" with our domain name to derive the email address: /index.php?app=core&module=system&controller=redirect&url=https://domain.com/contact/?do=confirm%26key=3d71bd549c55805525a41ab06374a695%26email=<domain@hotmail.com>&key=76e04b511b33a076abd72f1a33d7e5d166bf11bd855743773be29f7758394a30&email=1&type=contact_verify After clicking on Verify, the spam message is received at "Incoming email address" In essence, I'm verifying my own email address to receive a spam message sent by someone using my personal email address. The spammer doesn't need access to my email account or password - just the email address to spam me as I'm verifying the message as valid because I wanted to see what it is. Did they grab my personal email address somewhere which is brand new and I never used it anywhere? How do I prevent this spam in future now that the user knows a valid email address that I verified already?
  25. I have a 100's of system logs generated via the spam service ? this is the latest one
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